About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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NEW RULES: Here’s What Will Get You Kicked Off of Uber

hand holding phone, car in background
Dec 10 2016

With as much money as Uber loses you’d think they couldn’t afford to lose even one rider. However on Thursday Uber published guidelines for what will get you banned as a customer.

It’s easy to find out how Uber drivers rate you after each trip. But now matter how good your Uber rating is, some behaviors will get you kicked off the platform.

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Emirates Launching Premium Economy in 12-18 Months

emirates plane boarding
Dec 09 2016

Emirates expects to be offering premium economy within 18 months.

Some might argue they already offer premium economy, only they call it business class. Emirates offers an angled business class on its Boeing 777 aircraft. Only their A380s have fully flat seats. They’re introducing a new flat business class seat on new 777s, but not retrofitting existing ones.

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RUMOR: American Express Created New Rewards Abuse Team

Dec 09 2016

Frequent flyer programs all have corporate security, and so does American Express. I’m not sure whether this is a ‘new team’ and even if it is whether that means a new charge. We’ve certainly seen reports of accounts being frozen and investigated when using targeted links that weren’t intended for public use, and we’ve seen points clawed back from those accounts when violating American Express terms to achieve bonuses (such as meeting minimum spend with gift cards).

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