About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Pilot Tells Passengers to Pray as Plane Shakes ‘Likes a Washing Machine’ and Returns to Australia

Jun 25 2017

Air Asia X flight 237 from Perth, Australia to Kuala Lumpur took off shortly after its scheduled 6:50 a.m. departure time, made it out over the coast of Western Australia, and had to turn back around.

With 359 passengers onboard the Airbus A330, there was a ‘big bang’ about an hour into the flight and the plane began to ‘violently shake’. A passenger described the shaking as “like a ‘washing machine’.”

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Revealed: Biggest Offer Ever for Southwest Cards Ends Thursday

Jun 24 2017

The major US legacy airlines — at least American and United — have reportedly had trouble meeting credit card signup targets. We’ve seen higher signup bonus offers as a result.

Southwest Airlines doesn’t face the same challenge with award availability that the large US legacy airlines do, but they’ve responded with the biggest signup bonus offer for their cards ever in response anyway.

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American’s 24 Hour Refund Policy Now More Generous

Jun 24 2017

American has been less generous than Delta or United who allow 24 hour refunds regardless of how far in advance you book travel. The Department of Transportation only requires offering 24 holds or refunds for travel purchased a week or more in advance.

Last year American went from the most generous policy to the least generous one, complying only with the minimum DOT standards.

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One Shot Only: Join the ‘Amazing Race for Regular People’ Half Off

Jun 23 2017

COMPETITOURS is a team travel competition, traversing a mystery itinerary of Western Europe and earning points by accomplishing a daily dose of surprise challenges in pursuit of a cash prize.

Challenges are structured to test teams’ creativity, resourcefulness and spontaneity (NOT speed or fitness – hah!).  Each day’s destination and challenges are revealed a suspenseful 24 hours in advance each day. Unlike the ‘Amazing Race’ TV show, Competitours steers clear of weird food, exhausting tasks and manufactured conflict and drama.

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