Youtube star Casey Neistat, who once broke up with American Airlines when they failed to renew his comped Concierge Key status, tries to capture business travel in his newest video.
He calls it ‘single serving friends’ because you have experiences that happen one time, friendly people offering hospitality even though you’ll never see them again.
I tend to disagree. You see the same agents in the airport lounge, week after week, so they smile at you and recognize you by name not just because they’re prompted with it on their screen. You go back to the same hotels. I know that the hotels I frequent most try to put me in the same room each time if they can. Business travel is all about the familiar in the unfamiliar, creating routines. That’s one reason chain hotels are so popular, offering a consistent experience everywhere you go (unless it’s a Sheraton).
Single serving friends aren’t the employees in the airport or at the hotels you frequent. They’re your seat opponents on flights, probably best captured in this deleted scene from Up in the Air.
And I tend to think this scene from Up in the Air hits the nail on the head for the airport experience, minus the dated reference to holding up your boarding pass as you walk through the metal detector.