Naked Man in Lufthansa First Class and the Man Who Turned Around and Ruined the Airline Industry

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Bill Franke is definitely in the Airline Industry Hall of Fame. While the products he’s created have not always been “fun to fly,” they’ve been great business models — and have saved consumers untold millions of dollars.

    It’s not widely known, but he’s just started a new low fare airline in Chile called JetSmart. What’s odd is that, on its face, Chile doesn’t need a new low fare airline. The two incumbent airlines, LATAM and Sky, already offer cheap fares and service little better than Spirit and Frontier. But LATAM and Sky still let you bring a rollerboard for free, and JetSmart doesn’t. In Franke’s new venture succeeds, the worldwide trend to barebones service will probably accelerate.

  2. Yep. Loved Ansett Australia too…Was working for them the day they went out of business in the same week as 9-11…’twas a bad week.

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