The family’s attorney, Brian Virag, said he believes it is the biggest bedbug payout in U.S. history.
It came after Alex and Martha McKindra, both 63, checked into the Hilton Garden Inn Ontario/Rancho Cucamonga while visiting their son in California.
They argued that the hotel’s policy for dealing with bugs “had not changed three years after the incident” and also that the hotel knew of the bed bug infestation at the time of the incident — and that they’ve had problems with bed bugs both before and after the stay at issue. It should be noted though that the hotel rates well on TripAdvisor
According to their lawyer the case was especially egregious because “[t]hey were Hilton Honors members.” Who knew treble damages were one of the four new features to the Hilton program this year?
In contrast Delta only has to pay a $3000 judgment after refusing to honor a ticket for a passenger who received a gifted frequent flyer award and didn’t have the credit card used to pay taxes on the ticket when he arrived at the airport.
Delta said he should have shown his friend’s ID at the airport at least, but the court didn’t think his failure to do so was grounds for denying boarding since no such requirement had been disclosed to the customer in advance.
At least when they denied him boarding he wasn’t forced to overnight at the Hilton Garden Inn Ontario/Rancho Cucamonga.
(HT: Joe R.)