Sabina Sultanova was flying London to Dubai on British Airways. In her telling “she passed out before waking up in an airport holding room full of police officers” and that she was “pulled back” onto the aircraft by a flight attendant as she tried to disembark on arrival, cutting her neck and bruising her. And she says she couldn’t swallow for several days thanks to her neck injuries.
She says she’s now afraid to fly — and she’s suing.
British Airways tells a different story. They say she ran down the aisle of the aircraft with her pants down and that she “tried to bite crew members.”
British Airways Midnight Arrival in Dubai is Served By a Boeing 747
Apparently she didn’t like her middle seat in coach so she went looking for an empty seat. In business class. Where, she says, she doesn’t quite know how it happened but she wound up falling asleep.
Crew tried to detain the self-upgrader. They had called for police who hadn’t arrived yet, and didn’t want to let her simply leave. So BA crew physically detained her, and that’s where the bruises occurred.
The woman was eventually released by British Airways has banned her from flying the airline. No ‘yellow card’ for her.
Two sides to every story, both of which strike me as a bit self-serving:
Aviation law specialist Keith Barrett, of Fieldfisher, representing Miss Sultanova, said: ‘Not only did the BA crew assault Ms Sultanova, they then allowed a lone woman to be transported unconscious and then be detained by Dubai police.’
British Airways said its crew acted responsibly as they ‘looked after an unwell customer’.
Last year a woman was banned for life from BA after a London – Dubai flight as well. And it was a British Airways Dubai flight that had to turn back to London due to smell from the lavatory. British Airways Dubai flights do seem cursed.