Each US Airline, In a Nutshell and American Domestic Service to Grow at JFK

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. “Nutsell,” Gary? In reference to that poor fellow enduring the TSA “groin search” at ORD, perhaps you meant to write “nutswell.”

  2. FINALLY. I travel to DEN a lot from the NY area and am an AA EXP. Often I take DL for convenience. This introduces a good option for me, and who knows, maybe competition in the market will keep prices manageable.

  3. With respect to the “race to the bottom”, I traveled a lot outside the U.S. in the last months, and was again struck by the difference between the U.S. based airlines and their foreign counterparts. It’s embarrassing to me to think of people coming from areas with pleasant air service, who have to take a legacy U.S. airline on a domestic flight here. They must think they mistakenly wound up in Bangladesh or something. (No offense to Bangladesh – I have not been there and maybe their air service is good and I should use a different example.)

    I remember a conversation with one man, to whom I remarked that my previous flight was premium economy on United, but now I’ll be stuck in a middle seat in coach for my next flight, on ANA. His response, “You have nothing to worry about. You’ll be better off in a middle seat in coach on ANA than in premium economy on United.”

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