United Stops Serving Ice Cream Sundaes Because of Glass and Ordering Onboard Birthday Cake

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. One would assume that UA would have done full product QA before rolling anything out, including inflight service. There’s no way cracking and sharding glass should have happened on a consistent basis to actual customers. One more UA Fail…

  2. Bummer about the US Bank Altitude Priority Pass limit of 4 times a year. I just cancelled my Prestige when the annual fee came around and I haven’t been using 4th night free as much as expected. I hoped to pick up a Sapphire Reserve or Altitude and just got gonged on my Sapphire application. I must be the only person reading this blog without a Priority Pass membership. Boo, no free waters and unnecessary snacking for me for a while.

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