Uber Telling Drivers Not to Pick You Up for Short Trips and Free Emirates Helicopter Transfers

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. @Gary:

    “…you’re not supposed to walk while on the escalator, just stand there to minimize wear on the very sensitive equipment…. any…metro stop may have an escalator out of service.”

    In essence: if the metro stop escalator is not working, riders are not allowed to proceed up to street level. So, what are they supposed to do if they cannot walk up the non-functioning escalator?

  2. The escalator bit is hard to believe. One of the sure tells of a tourist is that they don’t walk. Everybody in DC and NYC has somewhere to be, and it annoys us to no end when people clog up the escalator.

  3. Interesting to see that the linked article on Uber drivers calling re: destination and then cancelling is about arrivals at DCA. About a year ago that was happening to me all the time – literally 80% of arrivals – at DCA. When I mentioned this to drivers who did pick me up, they talked about how the practice was becoming epidemic in scale.

    But I hadn’t encountered it recently, so I thought Uber corporate had cracked down on it. Too bad that this phenomenon is popping up again.

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