The last thing Uber needs is more negative attention, especially after the story about having a hostile workplace towards women. But it looks like they’re going to get some.
Uber’s CEO was surreptitiously taped taking a Uber Black on Superbowl Sunday. The video begins with Travis Kalanick in the middle seat with two female companions on either side.
The two women ask when his birthday is, and marvel that he’s a Leo. One of his companions appears to say, somewhat inaudibly, that she’s heard that Uber is having a hard year. Kalanick retorts, “I make sure every year is a hard year.” He continues, “That’s kind of how I roll. I make sure every year is a hard year. If it’s easy I’m not pushing hard enough.”
As the ride ends, the driver introduces himself and starts an argument with Kalanick over falling prices and reduced income to drivers. Kalanick challenges some of the driver’s claims, and after a couple of minutes ends the conversation, “Some people don’t like to take responsibility for their own […] they blame everything in their life on somebody else. Good luck.” And then he gets out of the car.
Prices have fallen since the driver began. Many drivers formed expectations based on pricing that wasn’t ever committed to them would stay the same. Kalanick isn’t wrong that the market is competitive. While he’s friendly at first, and clearly being ambushed, he comes across as.. a jerk.
(HT: The Winglet)