I’ve stayed at the Hyatt Arlington in Rosslyn, across the river from DC, several times. The property has finally been converted to the Hyatt Centric Arlington. The public space in the lobby, which is somewhat small, has been redone. The front desk has been made a bit more interesting.
I had an expiring Diamond Suite Upgrade. Those can no longer be used prior to end of February expiration to confirm travel in the future. Stays must be complete by end of February. So once I confirmed that all the rooms in the hotel had been renovated as part of the rebrand, including the suites, I decided to burn one on this three night stay.
The room is nice enough, a bit trendier in decor than the tired stuff that came before, but it remains too dark especially the living room.
They’ve updated the room but done nothing to expand access to outlets. There’s one free outlet next to the desk. The lamps in the rooms before the renovation had plugs, but this one does not (although there’s outlets in the headboard in the bedroom which is new, but a dresser only on one side so the other side’s outlets are useless unless you want your electronics on the floor.)
There’s no trash can under the sink in the bathroom. There’s a random table in the entryway that’s completely out of place. There’s no light at the desk.
Here’s an easy way to tell a “renovation on the cheap” — the counter tops in the bathroom haven’t been changed.
Since it’s no longer a generic “Hyatt” (contrary to the understanding of many, it wasn’t actually a Regency before), gone are the Dr. Kenet MD bath amenities. But pretty much everything about the hotel, the phones and the room service menu, are the same.
For those interested the Hyatt Centric Arlington has no club lounge. Diamonds receive the modest breakfast buffet, or they can use their breakfast coupons at the hotel’s coffee stand off the lobby. Rooms on the 15th and 16th floors receive two bottles of water daily. The suites are supposed to also, but there was no water in my room nor any two hours after I asked for some. I had to ask again, and again on the second night. And again on the third.
Incidentally I experienced something new from housekeeping, I hadn’t had happen before. I ordered room service, then quickly left the room. I don’t like just putting my tray in the hall, I always call, but I was in a rush and failed to do it. The tray was sitting on a table next to the couch. Housekeeping serviced the room, just left the used tray in place. I’ve seen in larger cities where housekeeping just puts the tray outside the door (I assume union rules mean it’s someone else’s job). But I’ve never seen housekeeping just leave the dirty tray.
Ultimately I found the decor at the Hyatt Centric Arlington marginally nicer. The redesign didn’t seem to be especially thoughtfully done. And there’s little here that should warrant higher room rates. However the area doesn’t have a ton of nicer competition, the Marriott Key Bridge has seen better days. Its fortunates will be driven by the area, rather than what they’ve done to the property itself.