Chase Transfers to Korean Air ‘Unavailable’

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You can transfer Chase points from the Chase Sapphire Preferred Card, Sapphire Reserve Card, and Ink Business Preferred Credit Card to a variety of airline and hotel loyalty programs.

  • Airlines: United, Korean Air, British Airways, Singapore Airlines, Virgin Atlantic, Southwest Airlines, Air France KLM
  • Hotels: Hyatt, IHG, Marriott, Ritz-Carlton

Korean Air SkyPass is one of my favorite programs. They have great partners, many of their award prices are reasonable, they allow generous award holds and their change fees are super low.

I woke up this morning to Chase transfers to Korean Air SkyPass being unavailable:

Back in November 2014 the ability to transfer Chase points to Korean was suspended. Chase let us know that this would come back. Korean Air said transfers would return in January 2015 and indeed they came back on January 25, 2015.

So transfers were offline for two whole months. Transfers were down much more briefly in August 2015 again.

I’ve reached out to Chase to see whether this is a brief technical issue, or an ongoing relationship issue that might take longer to resolve.

Here are 17 tips and tricks for Korean Air’s frequent flyer program. Korean Air is generous with award holds: partner awards can generally be held 5 days, and awards on Korean Air itself can usually be held for a month or more when making an advance booking.

Korean just added online booking of SkyTeam partner awards but if you want an award hold you’ll need to call.

Update: Korean Air transfers are back online — and in a mere matter of hours.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Not a happy KE camper today. Confirmed award seat in Prestige Class for DFW-ICN and waitlisted for First. Two (2) hours from departure and airport staff says no availability and no upgrade. Six (6) of eight (8) seats in First are occupied. I fully understand that there is only a certain inventory for award seats, but it is upsetting to die on a waitlist only to see the flight go out with open seats in First. Grrrr….. 🙁

  2. I transferred Chase points to Korean last week and all worked well, so this is definitely a new development. Hopefully it’s just temporary.

  3. Getting KAL to actually ticket award tickets is a multi-step, time-consuming, and frustrating experience, even when I have transferred all the points into the KAL Skypass account and the award application and passenger IDs have been sent to KAL. Is there some reason that it takes several days for KAL to finalize an award ticket? How would one do a last-minute award booking?

  4. @boraxo,

    good stay away, more free award seats for me. idiots like you allow me to keep flying free on first or business class

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