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News and notes from around the interweb:
- Uber, but for selling the elite free checked baggage allowance you aren’t using
- All business class airline La Compagnie is dropping its New York – London route not ‘because of Brexit’ as they claim but because “[t]heir big problem was the wrong airport, poor marketing and a failure to offer a daily service.”
- Blogger buys miles from a broker, emails the airline to tell them about it and try as he might he can’t get his frequent flyer account shut down. Don’t try this at home, kids. I suspect that the email customer service and fraud departments aren’t communicating well here, and most airlines will take a dimmer view.
- Perspectives on flying – and life – from a London-based 747 pilot (HT: @spencerformiles)
- San Jose Airport wants to keep people from stowing away on planes
- Following the British Airways system glitch I was asked whether this is ‘the new normal’ for Forbes.
“In the US we’ve seen major failures from Delta, United, Southwest and American over the past 14 months. Each airline operates literally hundreds of systems, with new processes built on legacy ones,” explains Gary Leff, founder of industry website, The View From the Wing. “While there are redundancies, the priority is safety over smooth operation, so occasionally glitches occur.”
Leff continues that newer carriers and those investing in new systems are less likely to have these issues. However, he points to United Airlines, a company that he says was prone to frequent outages between 2012 and 2015, but now they have seemed to get a ”handle on their IT and it’s remarkable how rare it is this occurs.”
- Free trip Around the World with Radisson Blu