Choice Privileges members, beware the Rodeway Inn in Gallup, New Mexico where every room key was opening every guest room:
Choice Hotels responded on YouTube:
A commenter on Reddit suggests this has been an issue at the property for three years.
I found this comment interesting,
I worked at a hotel where they did that after they had to change out the door lock (or even just replace the batteries on the locking mechanism). It’s easier to code a keycard as master than to set the door lock to recognize the room number. Just hope nobody tries it on a different room and apologize if somebody does. Somebody on staff here wasn’t smart enough to play dumb!
I suspect you’d find this far more frequently at a small family-owned property than a corporate-owned full service hotel, but it could happen anywhere by mistake perhaps not for every room but for a given room — the one you have.
And even when the issue isn’t so extreme as every room key being coded as a master key, or every door accepting any key, hotel front desk staff can assign someone to the wrong room or give out a key to someone they shouldn’t.
When you’re in your room, always use all of the locks afforded to you — dead bolt, door latch (I’ve seen hotel employees open rooms that were latched, though this takes a certain skill and a latched door would at least deter someone entering your room in error or who didn’t want to be seen doing it).