Marriott Rewards Testing a New Way to Earn Points

Marriott Rewards is testing offering rewards for food and beverage spend while not staying on-property as a guest. This is as much about generating useful data about you as it is about rewards.

The pilot will last through the end of June at 21 hotels in the Washington, D.C., and Baltimore area.

…For now, customers will get receipts with codes on them. They will then have to go to a Marriott Rewards’ website to redeem the points. If they are not already members of the Rewards program, they will have to join.


Marriott Seattle Airport Atrium

Here are the hotels participating in the test:

  • The Mayflower Hotel, Autograph Collection
  • Baltimore Marriott Inner Harbor at Camden Yards
  • Baltimore Marriott Waterfront
  • Bethesda Marriott
  • Bethesda Marriott Suites
  • Bethesda North Marriott Hotel & Conference Center
  • Crystal City Marriott at Reagan National Airport
  • Crystal Gateway Marriott
  • Falls Church Marriott Fairview Park
  • Gaithersburg Marriott Washingtonian Center
  • Greenbelt Marriott
  • JW Marriott Washington, DC
  • Key Bridge Marriott
  • Marriott Marquis Washington, DC
  • Tysons Corner Marriott
  • Washington Marriott Georgetown
  • Washington Marriott Wardman Park
  • Renaissance Arlington Capital View Hotel
  • Renaissance Baltimore Harborplace Hotel
  • Renaissance Washington, DC Downtown Hotel
  • Renaissance Washington, DC Dupont Circle Hotel

Whenever I’ve spoken to or heard Marriott’s Vice President of Loyalty Thom Kozik speak, he’s talked about the importance of earning points for hotel spend even when you aren’t a guest.

He sees the linkage of a member’s spend to a hotel room night as being a legacy technology issue rather than as something fundamental and it comes from his own experience prior to joining Starwood. He frequently talks about using the Ritz-Carltons in Marina del Rey and in Laguna Niguel as a place that he’d take meetings and that he’s spent over $10,000 in food and beverage at those properties but didn’t earn anything because he wasn’t a guest and Marriott hadn’t tracked his behavior for that very same reason.


Ritz-Carlton Laguna Niguel, via RitzCarlton.com. One of the most amazing spots for a glass of wine at sunset..

This is hardly revolutionary but it would be an improvement for Marriott Rewards, like most of the other things they’ve done in recent months.

I’ve even fought for the check over dinner at the Blue Duck Tavern in DC with Mommy Points because I wanted the points.

Incidentally Kozik told me in mid-March that guests should haven’t to deal with the front desk to get benefits like late check-out, so perhaps I shouldn’t have been so surprised when Marriott added a substantive late check-out benefit for elites.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Pingbacks

Comments

  1. Your a gentleman treating Summer to Dinner.

    Club Carlson used to offer points for non guests at the restaurant and at TGI Fridays but not sure if they still do.

  2. If Marriott really wants to make an improvement, they will reward points for all spend at all properties. Currently, they only do so at six of 17 brands and about 30% of their properties. I guess I can sort of give them a pass for extended stay properties, but it’s ridiculous you can’t receive points for food and beverage purchases while staying as a guest at upper end brands like Ritz-Carlton and Edition.

  3. Well, I suppose that for “event” dining, I can see this being important. But points are not going to drive people into overpriced, uninspired hotel dining locales.

    I’d never dine at any of the above Marriott properties, as a non-guest, but indeed, the Blue Duck Tavern is another story altogether.

  4. Allowing points earning at associated restaurants would also be a good way to extend the expiration of points if you go a while without staying at a particular hotel group.

    Heck, if people are willing to go to the often mediocre Rewards Network restaurants for points/miles, spending at a hotel restaurant or bar isn’t that different.

  5. @davie while not the first time you’ve made unpleasant personal comments about me, this is a four year old photo so not it’s not indicative of my gaining weight 😉

  6. I would like to see Marriott make this an ongoing option at every restaurant at ALL of their locations. Yes I’d like to earn Rewards points if I dine inside a Marriott Hotel but I am not currently staying there.

Leave a Reply

Your email address will not be published. Required fields are marked *