American Express Sues Tori Spelling, and British Airways Forces You to Check In Whether You Want to Or Not

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Gary, any insight as to why BA might be doing this? I always thought that airlines wanted people to have to hit the kiosk/counter at the airport so that they could get an accurate count of who is actually on the premises at T-1h, T-30m, etc. If I recall correctly, some domestic US carriers actually use this information to give away seats (as in, if you haven’t checked in within X minutes of the flight, they’re giving your seat away.) Why would any carrier want everyone to be “checked in” automatically?

  2. If you are checked in automatically then you would be able to hop onto the flight 45-60 minutes before departure time. These would ALL be confirmed seats an can not be reassigned until after the gate closes. Can you see a gate agent having to wait until that time to check in standbys and walkups

  3. I know this is an old blog post but if BA automatically checks you in before you get to the airport when you have connecting flights to other OW carriers they can’t obtain your boarding passes for the connecting flights from the agents at the airport. I’ve experienced this recently and it’s a real problem if you can’t print the other boarding passes and need to do a connection at LHR (purple signs).

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