Supposedly then-Priority Club (now IHG Rewards Club) and their associated brands like Holiday Inn and Intercontinental recorded customer service calls to their 800 number — as most companies do — but between March 1, 2011 and July 18, 2012 they allegedly didn’t inform callers they were doing so.
So anyone who either lived in California during that period and called, or called while in California, gets money. Because the hotel chain settled for $11.7 million.
The lawyers get paid first out of this settlement – naturally (up to $3,510,000 .. plus expenses) – with remaining funds distributed to those who file claims. They estimate payouts at $100. Payouts could come in early April, provided final court approval of the settlement is granted February 3.
Submissions are being taken through December 14. Here’s the claim form. It only asks for your current name and address and for the phone numbers you used to call IHG hotels from between March 1, 2011 and July 18, 2012.
(They’ll certainly be capable of verifying that the numbers you provide match numbers on the 800 number telephone bills.)
Because of course nobody knew that calling a major corporation on their 800 number means the call is being recorded ‘for quality assurance,’ right?
Let’s be frank, what does a ‘No Trespassing’ sign mean when you’re as drunk as I was?
They can have their $2.6 million back, but who’ll give me back my tooth?
…Do you want to spend the rest of your life wondering, maybe I should have sued?
(HT: Don H.)