Three years ago I stayed at the Intercontinental Times Square as a Royal Ambassador elite member. I was upgraded to a suite and had unlimited free drinks from the minibar.
Last month I found myself back at the hotel no longer even an Ambassador. In fact, it was my first IHG stay of the year.
I was speaking at a conference that was originally scheduled to be held at the Trump SoHo. Less than a week out the event was moved to the Intercontinental because Trump.
I can only imagine the logistical nightmare involved in organizing a conference at a hotel in a matter of days, changing transportation arrangements for offsite activities, and communicating with all participants (in my case they just needed to send me a new room confirmation number).
I’m still an IHG Rewards Club Platinum, which was mentioned at check-in, though it didn’t get me anything per se. I was assigned a small room – though corner and well appointed – on a high floor. For whatever reason, height or construction materials, I barely had a cell phone signal (AT&T) and barely had a signal for my wireless internet device (Verizon). The hotel’s internet was barely functional as well, ‘sort of working’ but never prompting me for a login. After a few computer restarts the internet prompted me to log in and then it worked just fine.
View entering the room
Desk beside the TV
View straight ahead upon entering the room
View out the windows to the left of the doorway
The bathroom was large for New York, which is to say that I didn’t need to angle my arm underneath the sink to sit on the toilet and I could walk in and close the door without difficulty (it was a sliding door for this purpose).
I don’t love staying in Times Square, if only for the sheer numbers of people (and because everything around tends to be uninteresting low quality and overpriced as a lowest common denominator response to all of the tourists from around the world mixed with high rents). And yet I wound up there for the second time in a matter of weeks.
I stayed at the W Times Square because it was cheap, and the Intercontinental Times Square because it’s where I needed to speak. You make New York hotel choices either on the basis of location or price, and both drove me to Times Square.
Everyone at the hotel was perfectly pleasant, they gave me a 2pm checkout without a fuss (I left just after 1pm to go to CBS Radio to record a podcast with Robert Wuhl). I’d unquestionably return if I needed to be in the Times Square area and the price was right.