Via Milepoint the ‘beta’ version of United.com, in development for years and interminably delayed, is now live at beta.united.com. So you can go check out what they have in store, while the existing united.com site remains live.
The new website has a fresh, clean, and much more modern look than the old one.
The old site, though (i.e. the Continental Airlines website) has worked pretty well for a long time. The new version, while slicker and more mobile friendly, seems just a little less functional and easy to get customized data from. Maybe it’s just me as the user that needs to get used to it.
Frankly the Continental website was for the most part an upgrade for United — it brought partner award booking (united.com only supported Lufthansa and US Airways awards in addition to United awards previously), although it did come with a tendency to error out in the booking process and of course the inferior Shares back-end.
Aesthetically the new site looks quite a bit like Delta’s.
Unquestionably they’re all advances over United.com 15 years ago.
Though award and upgrade processing aside, much of the functionality seems about the same since the mid-2000s.
Go ahead, play with beta.united.com. What do you think?