I previously reported that US Airways accounts are ‘frozen’ with awards no longer able to be booked until miles have been transferred over to American AAdvantage.
It’s true that Dividend Miles awards are no longer available. However, American apparently has a procedure in place for members with immediate travel needs who wish to book awards with their legacy US Airways miles but that haven’t had their miles show up on the American side of the ledger yet.
- This is for travel March 26 – 28.
- It’s for award travel only and not for mileage upgrades. (Upgrades are not considered emergency. Some may beg to differ!)
- This is for legacy US Airways members with enough miles in their US Airways account for an award, not for members of both programs who will only have enough miles once their balances get combined.
Those last minute award travel needs can be accommodated for Dividend Miles members, it seems, booking American AAdvantage awards even over this weekend while American is in the process of combining Dividend Miles and AAdvantage accounts. Legacy US Airways agents will be able to look up mileage balances in their frozen database and initiate the process.