Aer Lingus refunded a 214 euro charge for transporting a man’s child.
He booked travel for a child who was less than 2 during the outbound portion of the trip but turned 2 while gone and was no longer eligible for infant pricing.
Children under age 2 are generally eligible to fly in a parent’s lap without their own seat. Child aged 2 and over are not. That’s not a rule unique to Aer Lingus, but it is on the Aer Lingus website.
Nonetheless, the man was furious that he wasn’t hit over the head with this information during the booking process. He was forced to pay for his child’s seat on the way home, and he wants his money back.
The airline gave it to him.
This reminds me of the Saturday Night Live fake commercial for a personal injury law firm, narrated by Phil Hartman … Sure the sign said no trespassing, but how much did that really mean when you were as drunk as I was?
(HT: uggboy on Milepoint)