The Southwest Companion Pass Lawsuit, the Numbers Behind the A380’s Failure, and United Almost Ready to Launch its 2013 Website!

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Agree from an award redeemer the A380 is a dream plane, particularly when you can get an F “cabin” on SQ or QF among other alliance carriers. But I am sure BA, LH and AF rue the day they were pretty much forced to buy the planes because Airbus was a strategic player in the EU economic plan. Yes, they’ve benefited slightly from being able to combine flights on some high demand routes and thus receive some marginal operating economies. However, they also ensured their major competitor, EK (followed by the two other Gulf copycat carriers) had a plane with an insatiable demand to fill seats and thus led to fare discounting on prime Europe to Asia routes. EK may soon pay the price as costs mount on maintenance of the fleet. (Those Asian carriers that bought the A380 are still figuring out where to fly them. MH in particular.)

    I suppose the A380 will have a longer, somewhat more successful life than Concorde, but the real revolution in long haul air travel was the virtually unheralded 773 which undercut many of the rationales for the jumbo jets, its sister 744/748 and the A380…big loads, long distances. And the 787 will achieve the same success on a smaller scale, opening up more nonstop city pairs or bring more convenient flight times/frequencies on existing routes.

    It’ll be interesting to see how EK fares in 10 years…once this tantrum over the A380neo settles down.

  2. The guy suing Southwest had a common misunderstanding, but a lawsuit is a highly improper response. I’ll bet a snail letter politely asking to move his points earnings from January to December would have succeeded, but now he doesn’t have that option.

  3. This Southwest lawsuit seems super selfish. If I was Southwest I’d be thinking about making the companion pass based on flying only not spend, when I had to deal with this lawsuit. Not worth the time or money to deal with it.

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