News and notes from around the interweb:
- United already destroyed its frequent flyer program as a means of rewarding actually flying on United. Now, as if there was any doubt this would happen, they have updated its charts showing the points you’ll earn for flying on its partners. And it isn’t pretty. In general you have to fly on one of the upper tier coach fares to earn full 100% flown miles. Most coach fares on partners will earn 50% or 75%. Even premium fares may not be bonused like they used to. (HT: Joe C.)
- The perfect storm? After a six hour delay on Virgin Atlantic at New York JFK, passengers were sent back into the terminal… after the New York City ban which kept transportation off the streets. Customers were given $15 vouchers for McDonalds.
- One thing I like about American’s Doug Parker is that he speaks candidly, and when he’s off the cuff he may be a little too honest. Now he’s getting heat for saying that he doesn’t expect ‘customers to be happy with everything.’ This is in the context of falling fuel prices that are not (yet) being met by falling fares. He’s simply – honestly – explaining something I wrote back in October, that fare levels are driven by demand rather than cost.
- The FAA a $1.3 million fine against United for “at least 120 violations” related to its cargo operation. It seems to be mostly paperwork-related, but paperwork detailing when certain cargo could be hazardous.
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