Earlier I showed that Delta was charging more for some awards than their published maximum ‘level 5’ prices.
I gave the example of West Palm Beach – Honolulu. The award chart showed a maximum possible price of 90,000 miles each way in Delta’s premium cabin.
But I showed that itineraries were pricing at higher than 180,000 miles roundtrip. A reader had flagged a 235,000 mile price. I gave an example of 207,500.
Rather than reducing the price Delta was charging for these awards, they’ve changed the award chart.
They’ve added new higher pricing for their lie flat seats to Hawaii. Each Hawaii category now has two prices, whereas it had only one in the chart when I wrote the first post. In each category you will pay more for an internationally-configured (‘BusinessElite’) aircraft.
As Frequent Miler points out in the comments, Delta has charged extra for lie flat seats to Hawaii for some time.
- It is likely Delta just made a mistake and ‘forgot’ to publish pricing as high as 235,000 miles roundtrip for first class to Hawaii.
- They were sure quick on the ball with this change!
- Delta should refund the difference in points to anyone who actually make have spent more points than the published maximum price. Although hopefully no one actually did!
Delta is likely just correcting a mistake here, they ‘meant to’ and indeed programmed their computers to charge more miles for certain flights and they simply failed to reflect that in their published pricing.
So they’ve altered the award chart already, just one week into the new 2015 Delta Skymiles program… changing the award chart as though it hadn’t ever said anything different than what it does now.
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