Now, instead of showing members a list of all of the hotels changing categories in a single shot, they make changes as they go. And in the name of transparency, they just post hotel redemption category changes to a web page throughout the year. They don’t give notice to members of changes on that page.
So I always try to keep a keen eye on it. Today I got notice that the Hilton Garden Inn New York-Times Square Central drops from Hilton HHonors category 9 to category 8 effective this coming Monday, November 11.
Not a big change, and the only one just posted as I write this. But supposedly posting to this page was meant to increase transparency. How, exactly? Are members supposed to check it every day in case it changes?
Fortunately, you don’t have to. Hilton doesn’t make it easy to know when they’re updating hotel categories. But there’s a website that does.
I use changedetection.com. I enter a website address and my email address and — unless the website specifically forbids being crawled (via its robots.txt file) — I get an email whenever that page has been updated.
I use this website quite liberally, monitoring the terms and conditions of a variety of loyalty programs and also promotion pages (I always wanted to know if US Airways was ever going to revive Grand Slam…).
I first learned of the site from Free Frequent Flyer Miles — years ago he set up to have readers use ChangeDetection.com to let them know when he had updated the site.
Very useful for the toolbox, and seemed like something worth sharing.
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