Reader Alan H. is a one-man clipping service and today he passes along several articles, which I take as being along the theme of people who take care of us during our travels… and those who don’t.
There are people who truly add value to our travels every single say. Pilots are super cool. And while flight attendants shouldn’t be there strictly or even primarily for our safety, goodness knows they’ve saved travelers’ bacon many times.
It’s genuinely striking to me how many people we rely on when we travel — to move us on our way, to comfort and feed us, and to get us ready to do business or just relax and enjoy a break from everyday reality. We mostly take them for granted. They get far more complaints than thanks.
That’s true more so in the airline business than hotels. Airlines almost exclusively get complaints. The best a US carrier is ever going to do — on their best day — is meet expectations of getting you where you are going when they promised to do so. Hotels on the other hand see themselves as being in the hospitality business. Although even when they comfort us we mostly take that for granted.
Thank a pilot. Thank you flight attendant. Thank the agent at the check-in desk. And for goodness sakes thank the person in housekeeping who has to clean up after your sorry mess.
Meanwhile I do my best to be polite, of course, to the TSA as I pass through. After all, they’re just following orders and getting paid to do it. They’re one sympton of the security state we’ve gotten as a political response to what happened 13 years ago — dusted off hobby horses folks had been pushing for years but finally had an excuse for and an ability to overcome opposition to push through.
Here’s a great movie theater security plot: a guy hides
M&Ms dangerous contraband in a catering cart and then a hungry rogue flight attendant uses it to do really bad things.
Unlikely, because the TSA is also confiscating toy pistols belonging to sock monkeys. (See also: Breaking: New Threat to Aviation Security Identified)
I thank the men and women who take care of us in our travels, remember those who gave their lives doing so, and lament the liberties we’ve lost and the bureaucracies we’ve built along the way.
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