When American Express announced the loss of American and US Airways lounge access for their Platinum and Centurion cardholders, they recognized that this would be a big blow for many of their members.
And so they targeted various ‘extra’ bonuses, perhaps based on the frequency with which their card had been used to access these lounges.
I was offered an extra $200 airline fee credit. Some of the offers were for as much as $500. Some folks report having called in and being rewarded with as much as 30,000 Membership Rewards points. (And others, a goose egg.)
My assumption is that I was using my British Airways Gold status to access American lounges too much, to the exclusion of my Platinum card, and that’s why I got the lower offer.
At the $500 level American Express was basically buying you a club membership to replace the access you were losing from the card.
The key is that you couldn’t use the fee credit right away. You had to wait until after March 22 when the lounge membership ended.
Some members, receiving their offer in December, may have decided not to cancel their card because they were mollified by this gesture… but with three months passing may have forgotten.
The fee credit, if you’ve been targeted for one, needs to be used by December 31. If you don’t know if you were targeted, call American Express to find out.
American Express is clearly willing to reimburse larger amounts than with their standard fee credit, at least in some instances, since they’ve offered the suggestion to some to actually buy a club membership with their additional credit that comes on top of the annual $200 airline fee credit offered with the Platinum card.
Nonetheless I approached my fee credit the way that I do my annual credit, which is to buy airline gift cards and to do it in a smaller denomination.
Here’s my purchase, and my credit:
It took 3 days for the credits to post.
If you have an American Express Platinum or Centurion card, remember that you may have an ‘extra’ fee credit to use in 2014. Use it.
- You can join the 40,000+ people who see these deals and analysis every day — sign up to receive posts by email (just one e-mail per day) or subscribe to the RSS feed. It’s free. You can also follow me on Twitter for the latest deals. Don’t miss out!