About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. I recall taking a Southwest flight a few years ago from Philadelphia PA to Phoenix AZ and the steward reminded us to securely store all baggage, “both psychological and otherwise” in the overhead compartments during the flight. It was a lighthearted moment which made us all laugh…

  2. My southwest flight from San Diego to Phoenix, had this dame FA, very nice guy and you can tell you enjoyed his job… Some people do not like Southwest, but I can tell you that the crews have fun and to me that is important.

  3. We should all be inspired by watching someone do their job so well and so joyously. What an outstanding human being.

    Whether or not you like the style, the guy has skills.

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