Delta forced AwardWallet to stop helping customers track their Skymiles balances back in September.
Delta sent a nastygram that read to me like it was prepared by a Middle Schooler with a degree from Google Law School. AwardWallet quickly complied, no longer allowing their systems to access member accounts, eliminating the alleged “computer trespass.”
AwardWallet has introduced a new workaround. They won’t let you update your account balances in real-time. But they will keep your account balances updated. And all without ever having to access Delta’s servers.
The ingenious idea was announced earlier this month.
- If you have an Award Wallet account, you have a ‘personal mailbox’ which is email@example.com
- Log into your Delta account, go to your profile, and give that email address as the one to send your mileage statements to.
- AwardWallet will forward the mileage statement (and any other email Delta sends) to your regular email address.
- AwardWallet will grab the mileage balance from your statement and update your account with it, so that it displays properly on the Award Wallet site.
It’s like emailing your itineraries to TripIt, instead you’re having Delta email your account statements to AwardWallet. You can have Delta send your emails to whomever you wish, a personal assistant or a spouse or your friends at AwardWallet.com.
It’s not as good as a real-time update to your account balance, but it keeps your Delta account ‘in the program’ with everything else. And it seems to comply with Delta’s demands, since Award Wallet no longer accesses Delta’s servers or even stores those super-secure 4-digit PINs that masquerade as security passwords on a Skymiles account. Clever way to help Skymiles members manager their accounts while still complying with some draconian demands out of Atlanta.