United CEO Jeff Smisek Uncut

MilepointTV has several great videos from the just-completed Star MegaDO IV.

One I wanted to highlight though is the complete, uncut presentation given to the group by United CEO Jeff Smisek.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. I was there its actually worth a watch particularly 23.35-25.35 which contains a moment which is down right hysterical!

  2. This made it in my blog today. Only to see you posting it here. Are you copying TBB now Gary?

    kidding of course. Great video, I didn’t think this guy was so cool facing all you entitled Elites!

  3. Is it just me or is this not one of he most polished knowledgeable, and downright brilliant CEO’s I have ever heard. He did not shy away from the questions and was never caught off guard. He really seems like a man with a plan.

    Very impressive!

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