Hyatt’s Jeff Zidell Talks About their Diamond Guests and Improving Hotel Rooms

Randy Petersen has posted a new video interviewing Hyatt Gold Passport’s Jeff Zidell over at Milepoint TV.

He talks about working with the MegaDO frequent flyer trips, their attitude towards building the value proposition of their Diamond top tier, how charity fits into priorities, and how they’re working with customers to improve their rooms.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community Milepoint.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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