Bits ‘n Pieces for May 6, 2012

The Frequent Fliers Who Flew Too Much: the Los Angeles Times covers the story of customers who purchase lifetime travel on American, only to have their passes cancelled for making reservations they never intended to fly and for selling their companion travel. One customer says their AAirpass was purchased before American began prohibiting seat selling. A messy story about earning tens of millions of miles for unlimited free travel after a big upfront investment. I only wish I had jumped on the offer back when it was available… (HT: @GlobeTrotScott)

Live From a Lounge reports that Delta is ending its partnership with Indian carriers Kingfisher (October 1) and Jet Airways (October 15). There isn’t much left of Kingfisher as an airline, but the loss of Jet is a blow for travel intra-India and also because their transatlantic flgihts were often a way to get a premium cabin award seat that few ever think of. Delta agents, of course, rarely had a clue that Jet was even a partner, let alone how to book the award inventory.

Mommy Points speculates that Club Carlson will be bringing back their stay one night earn 50,000 points promotion on May 15th. Open to the first 100,000 people who sign up, and valid for a stay through July 15th. This was a great promotion at the end of 2011, and we’ll know soon enough whether the speculation is true!

Hilton appears to be bringing back its Great Getaway sale, 40% off on bookings made from May 10 through July 23 to stay May 17 through September 30. Some discounts extend farther out in Europe. Full details are here, rates are prepaid (and discounts are relative to standard cancellable rates, so won’t be as big compared to regular prepaid rates). It’ll be Thursday before we can see in action how big a discount this really amounts to at specific properties and on specific dates.

Frequent Miler has a strategy for “up to 14.5% off Amazon and Barnes & Noble” by buying Kindle and Nook gift cards at Office Max ($45 for $50 credit), and using either a Chase Ink Bold (and thus 5 points per dollar) or American Express business card with 5% OPEN automatic rebate.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel a topic he has covered since 2002. Co-founder of frequent flyer community Milepoint.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Interesting loyalty dynamic, seeing AA go after some of its best customers, using gestapo tactics, at the same time seeing some of these customers abuse their investment. Just makes me wonder if, despite our best efforts, airline loyalty is a fool’s errand.

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