I’ve certainly written my thoughts ad nauseam on the Andaz 5th Avenue in New York, my usual go-to for overall combination of price and value, for instance here, here, here, and here. (I promise I don’t write about the place every time I stay!)
I’ll simply add to the pile by noting the first time I’ve gotten a suite here without balcony, I didn’t realize how much I enjoyed that feature before given that I don’t actually spend time outside on it!
I was actually originally assigned a balcony-less suite that was smaller than an XL King (non-suite here), the room didn’t seem to get cell coverage with AT&T. After some initial pushback on assigning a different room (and an offer to buy up to the Presidential Suite), they offered a different suite that worked much better. Though that led to a bit of confusion, the wrong manager’s note delivered to the room, intended for a different guest.
Service recovery though was good, I had a bit of a problem logging into the free internet connection and I got an apology note and comped in-room movies, I didn’t take advantage of it but appreciated the gesture nonetheless.
The suite without balcony’s living room seems a little larger, and of course they still have one of my favorite bathrooms (though during the day opening the bedroom blinds helps a lot if you aren’t shy, as the lighting isn’t the brightest — fine for me, less fine for women applying makeup).
Diamond breakfast, taken as room service, is always an absolute highlight:
No this food wasn’t all for me, it was also breakfast on two separate days; I didn’t clean my plate entirely, but I didn’t go hungry either.. The coffee by the way is really good here.
The lemon poppyseed pancakes were the best I’ve had yet, they’re always my favorite but over time have varied a bit depending on who was doing the preparation I imagine. Best I’ve had, and I’ve ordered them every time I’ve stayed I think
Fortunately, after these breakfasts, @HyattConcierge was prepared with a timely tweet:
Sadly it seems that the advice wasn’t intended for me, their Twitter account was hacked, so I’ll need to strategize elsewhere!