RyanAir’s CEO Michael O’Leary speaks to the EU Innovation Convention. It’s a fascinating talk, offering a window into how they think about their competitors and also about European governments.
I think of RyanAir much like Spirit. I think it’s great they exist. I have no problem with their combination of low fares and customer-unfriendly policies, but they also don’t really affect me because I have no intention of flying them. I love it when low fare carriers compete against the major ones whose elite status I enjoy, I benefit from my status and lower fares.
I don’t think all of Michael O’Leary’s claims ring true, like that it’s all that convenient to fly to Charleroi Airport rather than Brussels (well, maybe if you don’t value your time and want to take a bus into the city). But it’s certainly an entertaining listen and he seems far more right than wrong on most things.
(HT: Heather C.)