Frontier Finally Posts Missing 1000 Signup Bonus Miles (after Manually Posting it for Many)

One of the more contentious posts I’ve made recently was on a Frontier offer of 1500 miles for signing up for their frequent flyer program. The offer expired December 31.

While 1500 miles were on offer, only 500 posted. And many folks were banging their heads against the wall to get the missing 1000 points. No one at Frontier seemed to have good information. Those that followed up, after much back-and-forth, would up getting the additional 1000 miles posted. The thread generated 40 comments.

We’re not patient folks, are we?

I followed up, got my promised missing 1000 miles, and thought that was that. Except I checked all my frequent flyer accounts this morning (via single click using Award Wallet) and noticed that another 1000 points posted to my Frontier account!

Posting this could well cause them to remove the 1000 miles from my account, I’m fine with that, I decided to point it out to my readers nonetheless.

And those of you who fought Frontier for this bonus, consider the extra 1000 miles compensation for your efforts I suppose.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Yes, you’re right. Brilliant (since I never would have checked the Frontier balance again without your blog post). Just swapped the extra 1000 Frontier miles for another 219 AA miles, on top of the 1500 Frontier mile swap I did a couple days ago. Yes, this IS COMPENSATION for the 4 emails I had to send back and forth. And since I already swapped out these extra 1000 miles, I find it hard for them to take these miles away.

  2. Thanks for the heads up! After I exchanged the first 1500 miles I would not have checked that Frontier Account again. Much appreciated

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