Fresno is something of a hotel wasteland. There’s a Marriott Courtyard, a couple of Holiday Inns, the local Picadilly chain (which years ago was about as nice as it got), a Radisson, a couple of La Quintas, and a well-placed Hampton. Supposedly there’s a Hyatt Place coming.
Not a lot as far as full service properties go.
And with a penchant for Starwood properties, I wind up at the Four Points. I wish it was further North, it is it’s on Blackstone (a main drag, across the street from a mall that’s been surpassed many times over and that’s fairly dead, and near a Starbucks and the 41 freeway) about 10 minutes from the airport. The neighborhood isn’t the best in Fresno, I lived there at one point in Northwest and this isn’t Northwest. Not Northeast either. But I never felt uncomfortable in the area, and hotel keycards are necessary in order to get into the inside corridors of the buildings.
The rates here are often great, when I stayed a base-level room was going for just shy of $100. It’s a category 2 property, so free nights are 4000 points during the week (I’d just assume pay cash!) and 3000 during the weekend. Of course, Starwood has introduced cash and points awards for category 1 and 2 properties, during the week that’s a pretty good deal especially.
The hotel is laid out in several separate two-story buildings. There’s no elevator, but for a single flight of stairs this isn’t a problem. The grounds themselves are nice enough but the old concrete buildings don’t give off a high-end impression from the outside. Ground floor rooms facing the courtyard have sliding glass doors. All things equal I’d probably take a second floor room for a greater feeling of security.
Still, this is a very nicely renovated Four Points. Flat panel TVs, Four Comfort Beds, curved shower heads with the Bliss Shine products, and a free bottle of water as well as in-room refrigerators.
After some confusion at checkin on my last stay, arriving late at night during Fresno State graduation weekend and being given a lesser room than I had booked (all that was available, I booked late and online inventory didn’t match actual inventory properly), this time I was given a suite which was really two adjoining hotel rooms opened up with one of the bedrooms turned into a big living room and therefore the suite had two full bathrooms.
The lobby area has been nicely renovated with a sitting area, coffee station, and one computer with internet. When an older couple was monopolizing the machine and I needed to print out my boarding passes, a staff member invited me to use her checkin computer behind the desk. Very thoughtful of her!
I’ve never checked out the pool, though the website highlights the cabana-style tents beside the pool which look nice in the photos. The fitness room is small but perfectly serviceable.
Most importantly, platinum treatment is excellent. Platinums are given coupons for free breakfast and also free cocktails in the on-property restaurant, benefits not required by the Starwood Preferred Guest program. The breakfast buffet is modest but better than offered in many domestic lounges, eggs, breakfast meat, potatoes, waffles, toast, biscuits and gravy, yogurt, cereal and fruit offered in a proper restaurant with a waiter bringing coffee, etc.
Given the dearth of properties in Fresno, this one is my choice. Location isn’t ideal, but the renovation is nice, the staff are friendly, and they treat elites very well.