Up until a year or so ago, if you had more than one American Express credit card you could move around your credit lines online. If you had $20,000 total in credit you could move it between various cards as needed.
Then all of a shutdown they shut this down, and they wouldn’t re-allocate credit lines over the phone either.
I get caught with this, actually. I moved all my credit over to my Starwood American Express card leaving my Hilton Amex with a whopping $1000 credit line. So when American Express sent me a generous promotion for spending beyond a certain low threshold each month, I had a hard time taking good advantage of it.
Well, I can confirm that American Express is once again willing to let customers re-allocate credit lines. I spoke to a representative on the phone today who had no difficulty doing it for me while I waited on the phone. And the change reflected online immediately.
A minor note to be sure, but useful to me at least.