Much Harder Way to Earn Status Than Flying

One Mile at a Time says the passengers from US Airways flight 1549 will get top tier elite status for a year.

Unless US Airways did something wrong, I’m not sympathetic to lawsuits. Something really bad happened, people survived, from what we know at this point the pilot did a remarkable thing and the emergency response crews were outstanding. Thanks are deserved, not lawsuits.

Still, going above and beyond is the appropriate response from US Airways. Sending out checks immediately for lost luggage in excess of the maximum permitted under the contract of carriage was a good immediate step. I’d have liked to see “free travel for a year” or “elite status for life.” Somehow top tier for a year (while nice) doesn’t quite feel the same or seem to get US Airways very much. It’s a gesture that seems to fall flat.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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