British Airways on the whole does a nice job across the Atlantic. Certainly their product bests anything offered by US carriers in premium classes, and is superior to most European flag carriers as well — Lufthansa offers better food and ground service at Frankfurt, and most would probably prefer Swiss, but BA has in my view the best seats and entertainment. (Here I’m excluding fifth freedom routes operated by airlines such as Singapore.)
But while their product is reasonably good, this review of British Airways first class really overdoes it with hype as exemplified by:
Things started to brighten up a little when we finally arrived at Terminal 5 and headed straight for BA’s Concorde Lounge. I planted myself directly at the fabulous Champagne Bar and immediately ordered a glass of Louis Roederer Crystal and challenged the bartender to supply an ample amount of fresh strawberries for the occasion. He complied and I was a happy camper sitting in awe below 50+ bottles of Champagne against the back wall of the bar.
Now, Singapore Airlines is known as the single largest customer for Krug. So airlines do serve outstanding champagnes in first class.
But British Airways does not serve Cristal (and it’s Cristal — not Crystal) in the Concorde Room. They may market the Concorde Room as offering a champagne bar, buts its offerings are fairly mundane.
This Flyertalk thread busts the reviewer for not knowing of what he speaks, and figures out the source of the confusion — the perfectly ordinary Lanson Noble Cuvee bottle (retail: ~ US$50 for a non-vintage bottle, perhaps $100 for a decent year) looks quite like a bottle of Cristal.
And Lanson Noble:
But that’s where the similarity ends. As Quentin Tarantino said in Four Rooms, compared to Cristal “everything else is piss.”