Via High Anxiety, Airtran is actually improving elite benefits — granted, they’re introducing some pretty basic benefits that should have been there in the first place, but it’s improvement nonetheless.
And I’m personally fortunate that I took advantage of a temporary status match program they offered about 5 years ago — since at least up to this point elite status, once gained, is permanent….
Specifically, the new benefits are:
- Complimentary space available upgrades for elite members and a companion, at the gate 40 minutes prior to departure.
- Priority standby
- Reciprocal elite benefits on Frontier
- A dedicated elite phone number, we’ll see if it’s staffed with dedicated agents or if calls just get priority in the queue.