Inside Flyer ran an interview in its August issue with Michael Schutzbank, the Director of Loyalty for Star Alliance.
The news? Mr. Schutzbank says that United Mileage Plus members will soon (again) be able to use their miles for upgrades on participating Star Alliance airlines.
We have made some major enhancements and we believe we have fixed the problems we had with UA, and we are currently testing the system. If it works satisfactorily, I expect UA Mileage Plus members to be able to upgrade in the next six to eight weeks.
This was a feature of the Mileage Plus program and then pulled ‘due to technical difficulties’ and sure the technical challenges are great but at least half of Star Alliance airlines managed to make it work… Once re-implemented, it’ll take close to full fare coach tickets in order to use miles to upgrade, but that’s better than no ability to upgrade on partners at all.