About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Not surprisingly, US is getting a lot of criticism today for this move.

    While I can see the logic of most of their fees, this one seems wrong. They should have kept water free (pour it out of big jugs) and charged for other beverages.

    Charging for water just seems a leap too far. Baby steps would have been smarter.

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