Spirit Ends Web Convenience Fee for Online Bookings

Upgrade: Travel Better notes that Spirit has reversed one of the more absurd fees in a recent spate of absurd airline fees – a $10 (roundtrip) “web convenience fee” for booking online.

“It’s your cash register, stupid!” not some previously bundled service in need of unbundling (and even there, most airlines would do well to read a simple Tyler Cowen illustration on how bundling can be both profit maximizing and good for the consumer).

Oh, and as I’ve noted previously, I go out of my way not to fly Spirit.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. I wondering what other “groups” are left after looking at the three listed – I believe that covers everyone…. ?

    Working with the same insight and attidtude as the author, it would seem he doesn’t fly that often or even like flying; otherwise, he’d be more worried about the industry collapsing altogether rather than class of flyer and class of service.

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