Lifted straight from Joe Sharkey:
The Gods Must Cut It Out Now: British Airways and BAA, the operator of Heathrow, have plenty of blame to share for the recent mess following the opening of Terminal 5. But today, B.A. had to cancel 114 flights at Heathrow because of snow. In London. In April.
It must make Willie Walsh feel like Dante Hicks at the end of Clerks. (Where he asks Randall what’s his encore…)
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
