USAirways/America West Merger Takes Another Step

Both USAirways.com and AmericaWest.com now both direct you to the same, new website.

It looks like a rocky transition, the website was put up before it was ready. Some Flyertalkers are reporting that the merger of their frequent flyer accounts is a mess, with their status being downgraded. Others see miles missing from their accounts. Some attempted ticket purchases either are or are no going through, or in some cases going through without notice to the traveler (so they’ve bought tickets but need to call the airline to find out, and even the airline representatives take awhile to figure out that yes, indeed, a ticket has been purchased).

Developing…

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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