Change in T&C for free electronics

Freepay, aka Gratis Networks (the free iPod folks), has made a really annoying unilateral change to their terms and conditions.

First, you’ll have only 90 days start to finish to complete their requirements. Second, you now have to place your orders by mail instead of electronically and there are deadlines for doing so. Apparently this was announced March 1 and everyone with existing accounts therefore has until the end of May to finish their existing free electronics offers.

Here’s the note sent out to all accounts:

    Important Change to Terms & Conditions


    • With a start date of March 1, 2006 – users of FreePay websites have 90 days to complete all offer requirements.
    • Upon completion of all offer requirements, existing users will need to print a “Redemption Form” that must be filled out in its entirety and mailed with a postmarked date no later than 30 days of completing their offer requirements.

    You will find an indication of how many days you have left to complete the requirements on the Status page. When you have completed the requirements you will be able to download the redemption form from the Status page.

Now, these things can be completed in 90 days. And this is still a worthwhile project to undertake. But it’s certainly an annoying change, some of the offers I’ll leave for months at a time and then remember them and complete them.

This change presumably increases Freepay’s profits at the expense of its members by reducing redemptions and leaving more stranded completed referrals.

I’m going to have to quickly return to the (3) offers that I haven’t yet finished:

Disappointing, to say the least, but I’m reasonably close to finishing these and 90 days is plenty of time to do so…

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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