Junk fees

We all have certain fees that travel providers charge which drive us up the wall, usually because they offer an explanation that’s especially absurd.

I’m usually bothered by award ‘expedite fees’, a charge that some airlines impose for issuing an electornic award ticket within a certain number of days of travel.

I’m similarly bothered by hotel resort fees (just include it in your room rate!) and charges for ticketing at the airport when that’s the only option available, such as issuing an open-jaw award on United for someone with a different last name (since it can’t be done online and if it isn’t, it must be signed for in person).

Perhaps the most offensive, albeit small, fee I’ve heard of was recently reported at Flyertalk.com. Apparently American Airlines is now charging $3 to e-mail a replacement travel itinerary. I’m speechless, truly.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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