Dishonesty at GlobalPass

InsideFlyer interviews the President of GlobalPass who tries to explain the gutting of their program.

The most offensive piece has been taking existing mileage holders and requiring them to earn additional points in order to use miles already in their accounts. The new program offers points for booking travel through their portal, which may even be more expensive than competitors, and then for each new point earned one can use an existing point.

The explanation is that the program needs frequency from their members, people got too good a deal in the past, and the old model of awards they promised wasn’t good for the company so they shouldn’t have to live up to those promises.

Not at all surprising, but also a good reminder that this has never been a trustworthy program. GlobalPass is not a company one wants to do business with.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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