Continental adds ticketing fees

Continental jumps on the fee bandwagon.

    effective immediately, it will charge service fees when tickets are booked via its reservations centers or airport ticket counters in the United States. Continental will not charge a fee for booking and ticketing on continental.com or at airport self-service kiosks.


    A $5 USD fee will apply on tickets purchased via Continental’s U.S. reservations centers, and a $10 USD fee will apply on tickets purchased at a U.S. airport ticket counter. The $10 service fee at city ticket offices remains unchanged.


    The new non-refundable service fees apply for each domestic or international one-way or roundtrip ticket, and also for OnePass(R) reward tickets. The new service fees are waived, however, for all OnePass Platinum Elite members and their traveling companions booked on the same itinerary.

While Platinum members can avoid fees for their companions by booking those companions under the same reservation, doing so will screw up their elite upgrades on domestic itineraries. Continental won’t upgrade a Platinum at their elite upgrade window if there are non-platinums on the reservation.

So, Continental Platinums, make sure to have the reservation agent “split the record” after ticketing in order to preserve your upgrade!

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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