Hotel Amenities and Furnishings for Sale

Tyler Cowen writes that hotels have a fairly captive audience for consumer attention, and have found some success selling items in the room.

This is certainly true, and if you recall fondly the amenities of your hotel room you can shop online to purchase the items from your room at a Westin or at a W hotel.


Westin Hotels not only offers to sell you the bed from your room, but their signature “Heavenly Dog Bed” as well. There’s even a bridal registry.


But the phenomenon of pricing items in a room also serves as a deterrent for guests to simply take the items. If the item is for sale, it isn’t meant to be free. And since hotels usually charge a premium over what a consumer might pay elsewhere, the threat of seeing the item added to a hotel bill at checkout is further deterrence against swiping a bathrobe or clock. Holiday Inn turned this on its head by offering towel amnesty last summer.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community Milepoint.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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